COVID-19 Coronavirus outbreak – information for our customers and their families. Ablecross Care Service Office remain open and can continue to be contacted on relevant office numbers and emails.
Ablecross Care Services COVID-19 Statement
Ablecross is keeping fully abreast of developments relating to the continued spread of Coronavirus (COVID-19) across the UK and Ireland. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation evolves. Ablecross is committed to ensuring all steps are taken to protect the health and wellbeing of all our colleagues and customers.
We are aware that the current Coronavirus situation is very concerning for our customers and would like to reassure you about how we are complying fully with government and NHS guidance to help prevent the spread of infection and to make sure we continue to provide your care services to you.
Just as we have done previously in preparation for and during virus outbreaks, Ablecross Care Services are continues to work closely with Health Authorities, UKHCA and Care Regulators in order to protect colleagues and customers and maintain service delivery. Ablecross office is keeping their Business Continuity Plans under review in preparation for a possible escalation of the outbreak.
Advice for prevention At the time of writing this notice, there has been a number of cases reported in the UK and this number is steadily rising. However, as with any other virus, the best way to prevent infection and spread is to avoid being exposed to it. You can help to prevent the spread of any respiratory outbreak by doing the following: Wash your hands often with soap and water for at least 20 seconds. Always wash your hands when you get home or into work Use hand sanitiser gel if soap and water are not available Cover your cough or sneeze with a tissue, then throw the tissue in the bin straight away, or sneeze into the bend of your elbow, then wash your hands. Avoid close contact with persons who have respiratory illness symptoms. Avoid touching your eyes, nose and mouth with unwashed hands. Clean and disinfect frequently touched objects and surfaces. If you are unwell, stay at home and contact the 111 Coronavirus helpline (valid in all countries of the UK) If you are asked to self-isolate please follow the NHS Advice If a member of staff has a positive confirmed diagnosis of Coronavirus the local Ableccross Care Services office will prepare a list of all customers and staff the affected person has been in contact with for at least the preceding 14 days and report this to the 111 Coronavirus helpline.
Useful links for further up to date information For the most up-to-date information you can visit The Department of Health and Social Care or see the below links for various official sources. Gov.uk - Action Plan
World Health Organisation
Advice for the public FAQ on coronaviruses (COVID-19)
For comprehensive information about COVID-19, please visit: Public Health England
Easy read downloads on government rule to stay at home and self-isolating As epidemics/pandemics can change quickly and unpredictably, it will be important to stay updated on the latest Ablecross Care Services information regarding COVID-19. It is our intent to not overload you with information, but we will make regular updates as and when necessary.